At Mael Bat, keeping your personal data completely private and secure is our top priority. Read this policy to understand how we use your data.
Welcome to Mael Bat. Our Privacy Policy explains what personal information we collect, how we store it, and what we use it for. Mael Bat has always believed that protecting user privacy is not just a legal obligation — it is our ethical responsibility.
By registering, logging in, or using any of our services on Mael Bat, you are considered to have accepted this Privacy Policy. We recommend reading it in full before you sign up.
This policy applies to all Mael Bat services — including the website, mobile app, Live Chat, email communications, and any other way you interact with us.
Our commitment: Mael Bat never sells your personal data to third parties. Your data is used solely to improve the service we provide to you.
Mael Bat collects two types of data — what you provide directly and what is gathered automatically.
| Data Type | What's Included | Required? |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Payment methods, transaction history | Yes |
| Device Information | IP address, browser, operating system | Automatic |
| Usage Data | Login time, betting history, preferences | Automatic |
| Location Data | Country & city (approximate, based on IP) | Automatic |
We never store your full bank account number, complete credit/debit card details, or PIN.
Mael Bat collects your information in several ways. You should have a clear understanding of each method.
All data collection is based entirely on your consent. Nothing is collected from you covertly or under compulsion.
Mael Bat uses your data only for specific purposes. It is never used for anything beyond what you have consented to.
Marketing communications: You can opt out of promotional emails or SMS at any time. Simply go to your account settings and update your notification preferences.
Mael Bat does not sell your data. However, it may be shared with third parties in certain specific circumstances.
In all such cases, only the minimum necessary information is shared. No third party may use your data for their own purposes.
Our payment partners comply with internationally recognized data protection standards and are committed to keeping your information secure.
Mael Bat uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.
You can delete or block cookies at any time through your browser settings, though some features may become limited as a result.
Mael Bat does not retain your data any longer than necessary. Retention periods vary depending on the type of data.
Once the retention period ends, your data is securely deleted or fully anonymized.
You have several important rights regarding your personal data. Mael Bat respects and upholds all of them.
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or outdated information we hold about you.
Under certain circumstances, you may request that your data be deleted.
You can object to your data being used for marketing purposes.
You have the right to receive a copy of your data in a specific format.
Request that data processing be temporarily paused while an investigation is ongoing.
To exercise this right, email us at support@maelbat.com. We will respond within 30 business days.
Mael Bat uses industry-leading security technology to keep your data fully protected.
Security Breach: In the event of a security breach, we will notify affected users within 72 hours and take immediate action.
Mael Bat strictly does not serve anyone under 18 years of age. We do not knowingly collect personal information from minors.
If we become aware that a minor has opened an account, that account will be closed immediately and all collected data will be deleted.
If you believe a minor is using our platform, please report it to support@maelbat.com.
Mael Bat may update this Privacy Policy from time to time. If any significant changes are made, registered members will be notified in advance by email or SMS.
Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. We recommend checking this page regularly. The date of the latest update is shown at the top of the page.
For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:
Our Bangla-speaking support team is always ready to answer any privacy-related questions clearly and honestly.
6 Pillars of Security at Mael Bat
Every piece of data between your device and our servers is protected with 256-bit encryption — unreadable to anyone in between.
Account login requires both your password and an OTP — two steps before access is granted. Even if your password is compromised, your account stays secure.
We never sell your data to advertisers or data brokers. Your data exists solely to serve you.
Independent security experts regularly audit our systems. Any vulnerabilities found are addressed promptly.
After a set period, your data is automatically deleted or anonymized. No unnecessary data is retained.
What data we hold and why — it's all laid out clearly on this page. No hidden policies.
Answers to the Most Frequently Asked Questions
Your privacy is 100% protected at Mael Bat. Register on a trusted platform and enjoy betting with complete peace of mind.